Effective Date: April 22, 2026

Last Updated: April 22, 2026

1. Introduction

Welcome to Braidé ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using the Braidé mobile application ("App"), you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Profile photo, bio, and preferences.
• Braider Information: Portfolio photos, service listings, pricing, availability, and government-issued verification documents (braiders only).
• Booking Information: Requested styles, hair details, notes, and appointment dates.
• Payment Information: Payment is processed securely through Stripe. We do not store full card numbers on our servers.
• Messages: Chat messages exchanged between clients and braiders through the in-app messaging system.
• Reports: Incident reports or safety concerns submitted through the app.

b. Information Collected Automatically

• Location Data: With your permission, we collect your location to show nearby braiders and enable map features.
• Device Information: Device type, operating system, app version, and unique device identifiers.
• Usage Data: Pages viewed, features used, and interaction patterns within the app.
• Push Notification Tokens: To deliver booking updates, messages, and alerts.

c. Information from Third Parties